Charlene Holbrook serves as the Communications Director, overseeing the department’s 911 Dispatch Center and Property & Evidence. Director Holbrook started her career with the Post Falls Police Department in 2000 and has served in many positions over the years.

Director Holbrook is a member of the Idaho Public Safety Communications Training and Standards Committee, which promotes professional development and standardization of public safety communications in the state of Idaho. Through the Idaho Peace Officer Standards and Training (POST), she has received communication specialists, dispatch management, and dispatch advanced certifications.

Charlene is passionate about her job, community, and those she works with and plans to serve for many years to come.  Charlene is a proud Mom of two sons, Zack and Jake.