The Post Falls Police Dept has two full-time positions available for Emergency Communications Officers. ECOs answer emergency and non-emergency calls, including calls for other City services using a multi-line telephone and 911 system. ECOs are responsible for fast, efficient, and accurate receiving, dispatching, and processing of calls and messages from and to police vehicles and personnel on an assigned shift. The work is performed under the supervision of an Emergency Communications Shift Supervisor, with latitude granted for the exercise of independent judgement and initiative. The principal duties of this position are performed in a general office environment, frequently under stressful conditions.
Applicants must have a high school diploma or GED equivalent, ability to work under stressful conditions, some experience and/or training in police dispatch, communications, clerical work, or related field. Familiarity with city locations is beneficial. Must be available all days and shifts, including weekends and holidays to ensure 24/7 coverage.
Selection process consists of written exam, oral board interview, complete and thorough background investigation, polygraph exam and interview with the Communications Director. Wage 18.53 per hour plus shift differential with competitive benefit package.